Knowledge Group Virtual Instructor-Led Training (VILT)

Knowledge Group VILT Online is a live, engaging, interactive virtual classroom solution delivered right to your home or office or anywhere you are via the Internet. VILT Online classes are led by our expert certified, experienced trainers who deliver compelling & engaging learning solutions & activities. You & other participants will interact with the instructor & each other in ways that engage your attention so you learn more. It’s the ideal way to get the benefits of a physical class without the time & expense involved in traveling to a physical location.

Our full bouquet of VILT online sessions cover a range of disciplines in:

Administrative Assistant

Accounting & Finance

Benchmarking

• Advanced Skills Of Executive Assistants
• Advanced Professional Writing Skills
• Business Procedures & Information Management
• Communication In Business Organizations
• Communication Skills
• Information Management In Business Organizations
• The Internal Regulatory Environment
• Maintenance & Issuance Of Stationery
• Manage Team Work
• Modern Secretarial, Rapid Reading Skills, Reduction & Memory Activation
• Office Equipment & Machinery
• Plan, Organize & Support Meetings & Events
• Preparing & Writing Reports, Correspondence & Memos
• Reception & Postal Services
• Store & Retrieve Information
• Business Organization Structure
• The Art Of Preparing Meeting Records
• Advanced Methods In Drafting Reports & Administrative Correspondence
• Office Environment
• Verbal & Written Commercial Contact
• Work In An Administrative Role
• Effective Reporting Techniques
• Meeting Management Skills
• Writing Meeting Minutes
• Executive Secretarial Program
• Reports Preparation

• Accounting & Finance For Non-Accountants
• Accounting & Financial Performance Measurement
• Accounting & Procurement
• Accounts Payable Or Receivables & Credit Policy Management
• Managing Accounts Receivable Or Receivables
• Accounts Payable Or Receivables
• Bookkeeping For Basic Accounting
• Cost Accounting
• Fundamentals Of Financial Accounting
• International Accounting Standards
• Techniques & Methods For Collecting Accounts Receivable Or Receivables
• Modern Strategies To Develop The Competence Of Accountants To Prepare Financial Plans & Financial Analysis
• Financial Audit
• Budget Preparation Skills
• Budgets & Financial Reports
• Effective Budgeting & Cost Control
• Accounting, Evaluating Financial Performance & Making Financial Decisions
• Basis Of Budget & Financial Reports
• Cash Modeling
• Effective Budgeting Strategies & Operational Cost Control
• Financial Analysis, Budget Preparation & Financial Reporting
• Financial Affairs Department
• Financial Management For Professionals Not Working In Financial Affairs
• Financial Modeling Using Excel
• Public Administration & Financial Services
• Financial Planning & Budget Planning
• Use The Balanced Scorecard & Financial Performance Planning
• Introduction To Procurement
• Managing Tenders, Specifications & Contracts
• Purchasing & Warehouse Management
• Six Sigma Black Belt
• Six Sigma Green Belt
• Six Sigma Yellow Belt
• Strategic & Financial Planning
• Basic Skills For A Purchasing Assistant
• Governmental Procurement Department
• Warehouse Assistant Assistant
• Vat

• Using Excel In Benchmarking
• Standardized Strategic Management & Benchmarking
• Data Control
• Mind Planning
• Business Excellence
• The Strategic Standard For Benchmarking
• Normative Comparisons Of Institutional Change
• Benchmarking & Quality Management
• Organizational Practices & Normative Comparisons
• Comparative Analysis Statistics
• Performance Management
• Risk Management
• Project Management
• Basics Of Project Management
• Best Practices In Benchmarking
• Cost Benefit Analysis
• Data Analysis Techniques
• Data Collection Techniques
• Development & Improvement Process
• Change Management Process
• Understand & Use Key Performance Indicators
• Performance Measurement
• Introduction To Benchmarking
• Research Methods In The Business Sector

Customer Service & Happiness

Creativity, Innovation & Excellence

Human Resource

• Customer Relationship Management
• Customers Service
• Excellence In Customer Service
• Customer Needs
• Provide Quality To Customers
• Customer Service & Public Interaction
• Techniques & Strategies For Achieving Happiness & Positivity
• Indicators Of Happiness
• Happiness & Positivity In The Work Environment
• Leadership In Institutional Happiness
• Strength Of Behavior & Positive Thinking
• Positive Energy & Functional Happiness
• Integrated Relationship Management System Course
• The Art Of Dealing With Difficult Patterns From Clients
• Positive Thinking & Leadership In Customer Service
• Anger Management & Complaints
• Customer Service

• Innovation
• Initiative & Innovation
• Creative Thinking & Innovation
• Creative Thinking
• Administrative Excellence, Strategic Thinking & Creative Innovation
• Innovation System Management
• Organizational Capacity Building For Innovation & Foresight
• Innovation, Foresight, Strategic Intelligence & Predictions
• Leading Innovation & Foreseeing The Future
• Innovation Strategy
• Preparing Innovation Leaders
• Innovation & Artificial Intelligence
• Managing Innovation & Creativity In Institutions
• Evaluation Of Innovative Projects
• Mind Maps & Creative Thinking Skills
• Looking Ahead & Government Accelerators
• Measuring & Managing Government Innovation
• Organizational Excellence System, Fourth Generation For Excellence
• Methodologies Of Leadership & Creative Excellence & The Preparation Of Creative Work Teams
• Basics Of Creativity & Career Innovation
• How To Turn Creative Ideas Into Executive Plans
• Excellence Skills, Creative Thinking, Analysis & Raising The Quality Of Job Performance
• Creativity & Excellence In Human Resource Management & Personnel Affairs
• Developing Creative Thinking Skills For Students
• Design Thinking

• The basic functions of human resource management
• Employee integration & guidance
• Recruitment
• Human Resources Management - Polarization
• Human Resource Management
• Human Resource Planning
• Personal interview skills
• Measure results from training
• Performance Management
• Human resources policies & procedures
• Performance Management
• Writing a job description
• Creativity & excellence in human resource management & personnel affairs
• Staff relations roles & responsibilities

Leadership

Management

Organizational Skills

• Advanced leadership skills
• Building personal leadership skills
• Leadership
• Leadership & Delegation
• Leadership & influence
• Leadership & management skills
• Leadership & management skills for non-managers
• Leadership & management for Career Woman
• Lead & motivate an effective team
• Understanding leadership
• Development of administrative & supervisory skills & team work leadership
• 360 Leadership Skills

• Competency management & planning
• Business Continuity Planning & Crisis Management
• Career progress planning
• Career planning & development
• Career advancement
• Change Management
• Warehouse & contract management
• Store Management
• knowledge management
• Managing contracts, tenders & negotiation methods
• management skills
• Management success for women
• Project management in the workplace
• The middle level manager
• Politics in managers’ offices
• Personnel & employment management
• Supervising others
• Supply distribution management
• Transportation Management
• Use resources effectively & efficiently in the workplace
• Secrets of success in management work
• Supervisory skills for new managers
• Modern means of developing methods of management & planning to achieve the goals
• Managing decisions & solving management problems
• Modern best practices in simplifying procedures & organizing work procedures
• Business Continuity Management Course
• Manufacturing management & creative distinction for middle & supervisory leaders
• Development of supervisory skills for remote work
• Future Foresight

• Development & Implementation Of Business Plans
• Development Of Positive Human Skills
• 360 Degree Feedback
• Intermediate Management Skills
• Higher Management Skills
• Organizational Culture
• Customer-Oriented Organization
• Development Of Administrative Procedures & Processes
• The Methodology Of Developing & Applying The Balanced Scorecard To Develope Organizational Performance
• Work Performance Evaluation
• Organizational Behavior
• Organizational Development
• Organizational Dynamics
• Distinguished Organization
• Measuring Organizational Performance
• Internal Audit & Supervision
• Performance Evaluation
• Staff Absences
• Talent Management
• Training Evaluation & Planning
• Career Planning & Development
• Public Relations & Corporate Communication Department
• Modern Skills & Techniques To Measure Customer Satisfaction
• Service Delivery & Logistical Support Methodologies & Practices
• Performance Management, Evaluation & Guidance Skills
• Understand The Organization & Its Context
• Looking Ahead & Preparing Future Foresight Plans
• Professional Trainer
• Lead & Manage Outstanding Team Work
• Writing & Implementing Policies & Procedures
• Government Excellence System (Fourth Generation)

Quality

Sales & Marketing

Soft Skills

• Efqm European Applications & Techniques
• Introduction To Quality Management Systems
• Measuring The Performance Of Quality Systems & Internal Auditing
• Modern Methods To Simplify Procedures & Develop Work Systems In Light Of The Comprehensive Quality Methodology
• Quality Management System
• Total Quality Management
• Conducting Quality Management In The Workplace

• Basics Of Marketing
• Marketing Communications
• Overcoming Sales Objections
• Basics Of Sales
• Selling By Phone
• Public Relations & Sales
• Prepare A Strategic Marketing Plan

• Advanced Presentation & Public Speaking Skills
• Anger Management
• Apply Best Practices
• Professional Communication
• Self-Assurance & Self-Confidence
• Managing Interests
• Effective Body Language
• Staff Briefing
• Business Contacts For Managers & Executives
• Business Correspondence
• Business Ethics
• Business Etiquette
• Career Affiliation & Loyalty
• Protocols & Protocols
• Civility In The Workplace
• Training & Mentoring Training
• Communication Strategies
• Conflict Management
• Creativity To Solve Problems
• Cultural Contacts
• Interpersonal Skills
• The Art Of Dealing With Suppliers
• Dealing With Work Stress & Time Management
• Decision Making
• Make Decisions & Solve Problems
• Offer Constructive Criticism
• Develop Yourself As An Effective Team Member
• Effective Communication
• Effective Administrative Communication Skills
• Email Etiquette & Correspondence
• Emotional Intelligence
• Motivating Employees
• English Business Communication
• Basic Business Etiquette & Protocol
• Training Activation Skills
• The Generation Gap
• Give Effective Feedback
• Setting Goals
• Address Complaints
• Personal Productivity Skills
• Introduction To Nlp
• Job Search Skills
• Six Sigma
• Manage Difficult Conversations
• Managing Your Health At Work
• Mastering The Interview
• Personal Influence
• Guidance & Counseling
• Motivation Skills
• Negotiation Skills
• Non-Verbal Communication
• Finance In The Office
• Personal Development
• Personal Interviewing Skills
• Personal Productivity
• The Numbers Of Correspondence & Notes
• Presentation Skills
• Presentations & Conversations
• Problem Solving & Decision Making
• Protocol & Commercial Behavior
• Research Skills
• Safety In The Workplace
• Self-Awareness & Personal Development
• Respect & Self-Affirmation
• Self-Management Skills
• Self-Education
• Stress Management
• Teamwork
• Teamwork & Team Building
• Writing Technical Reports
• Time Management
• Time Management & Prioritization
• Understand How To Create An Effective Team
• Understand How To Lead Effective Meetings
• Work Ethics
• Work In A Team
• Life Balance With Work
• Workplace Communication
• Workplace Diversity
• Harassment At Work
• Workplace Violence
• Legal Writing & Translation Of Contracts & Legislative Drafting Techniques
• Skills Of Drafting Legal Systems & Regulations & Decision
• The Seven Habits Of The Most Effective People
• Productivity & Quality Of Work
• Positive Energy & Functional Happiness
• Advanced Communication Skills
• Manage Multiple Tasks, Prioritize & Meet Deadlines
• Managing Time & Overcoming Work Stress
• Preparing Lecturers
• High Performance Teams
• Methodologies Of Leadership & Creative Excellence & The Preparation Of Creative Work Teams
• Design Thinking

Strategy

 

 

• Achieving strategic goals by measuring organizational performance
• Development of performance & strategy
• Strategy evaluation & implementation
• Excellence & strategic creativity
• Strategic human resource management
• Introduction to strategic management
• Make strategic decisions
• Strategy leadership & change
• Strategy & measurement management
• Strategic Project Management
• Strategy, leadership & culture
• Strategy & strategic planning
• Prepare a strategic marketing plan

Not all of these courses are available for Public Training Registration & our team of experts can connect with you to show you our other VILT courses available for delivery for in-house or develop a customized VILT solution for your organization or department specific needs to be delivered for a group of your fellow employees at an affordable fee.

What are the benefits of VILT Online Training?

• Save time. The class comes to you!
• Save money with affordable class pricing & no travel expenses.
• Learn more in a place where you’re comfortable & can avoid distractions.
• Learning that engages you with real-time interaction with instructors & peers.
• You need just access to high-speed Internet & your laptop or mobile (preferably laptop).

You will need to have Microsoft Teams or Zoom setup on your communication device.